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Our Newsletter


Postage & Delivery

1. How much is the postage? Price includes Tax?

Orders qualify for free delivery if the total cost of your order is £30 or more. You will be able to select free delivery if your order total is more than £30.

A £12 postage and packing fee will be added when you check out if your order total is less than £30. Listed price is the final price you will pay, including VAT.

2. Which countries do you deliver to?

We delivery to UK, USA, Canada, Australia,  and New Zealand.

If your country is not in the above list and you wish to purchase DVD from us, please contact Customer Services before you place order.


3. What courier do you use for deliveries?

We use EMS International Express to ship our items. For UK customers, parcelforce will deliver goods to your doorstep. Other countries may have different couriers to deliver your parcels to your door. We will specify it after we dispatch your order and you can check it from "Order Status" located in "My Account".

4. How long is the delivery time?

We dispatch most of our orders the next working day after we receive the payment, some other orders may be delayed a few days depending on stock availability. The average delivery time is 4-9 working days.

Some unexpected issues like weather, flight delay, post office strikes and so on may delay the delivery. We will do our best to inform you in the first place if it happenes.

 

1. Account Management

2. Payment and Orders

3. Postage & Delivery

4. Returns & Refunds

5. Contact & Customer Service